Privacy Policy

In handling the personal information of customers and employees necessary for business operations, we have established this policy based on our Code of Ethics, and have established a personal information management system to realize responsible handling as a company.

The Company shall specify the purpose of use of personal information as much as possible and handle it appropriately within the scope necessary to achieve said purpose. We will also take measures to ensure that personal information is not used for any other purposes.
Policy 2: Personal information will be acquired in a lawful and proper manner.
Policy 3: Personal information will not be provided to third parties without the consent of the individual.
Policy 4: In managing personal information, we will endeavor to take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and to otherwise manage it safely.
Policy 5: In handling personal information, we will endeavor to ensure that the person who has provided such information is appropriately involved and that the information is kept as accurate and up-to-date as possible.
We will comply with laws and regulations regarding the protection of personal information, and we will also establish and continuously review our internal regulations regarding the protection of personal information to ensure compliance.
Policy 7: The Company will endeavor to establish a contact point for complaints and consultations regarding the protection of personal information and to respond appropriately to such complaints and consultations.

We respect the privacy of all users (hereinafter referred to as "Users") and handle Users' personal information (as defined below) with the utmost care.

Company name: Shoheikan Co.
Representative: Genya Saito, Representative Director

(Supplementary Provisions)
Adopted and effective July 1, 2018

Definition of personal information
Personal information is information about an individual user that can be used to identify the user by name, address, telephone number, e-mail address, or other description that constitutes the information. Personal information also includes information that cannot be used to identify an individual user by itself, but can be easily matched with other information to identify the individual user as a result.

Purpose of use of personal information
The purpose of use of personal information on this website is as follows. We will not use the information beyond the scope of the purpose without the consent of the individual.
(1)Personal authentication of registered members of this site and provision of various services for members
(2)To perform "lodging reservation services" provided via the Internet or telephone and related services incidental thereto.
(3) Provision of user and reservation information to the Company based on a reservation request from a user as described in (2) above
(4)Distribution of e-mail services, various notices, and other information to users who have separately agreed to such distribution
We may create statistical data based on the personal information provided to us, which is processed in such a way that it cannot be used to identify individuals. The Company may use the non-personally identifiable statistical data without any restrictions.

Voluntary nature of provision of personal information
The items of personal information required for each service on this site are described as "required items" on the registration screen. Failure to enter these items may result in the inability to make reservations or receive other services.

Provision of Personal Information to Third Parties
In principle, we will not provide personal information to third parties without the consent of the user. We will provide such information only after specifying the recipient and the content of the information to be provided and obtaining the user's consent. However, in the following cases, personal information may be provided without the user's consent to the extent that it does not violate related laws and regulations.
A. When a user is judged to be detrimental to a third party
B. Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the user
C. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the User is likely to impede the execution of such affairs.
D. When disclosure of personal information is requested by a court of law, a public prosecutor's office, the police, or an agency with equivalent authority.
E. When the user himself/herself explicitly requests disclosure or provision of the information to a third party
F. When disclosure or provision is permitted by law
G. Cases in which personal information is provided in connection with the succession of business due to merger or other reasons, and is handled within the scope of the purposes of use before the succession

Scope of third parties
A person to whom personal information is provided shall not be considered a third party in the following cases
(1) When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use (we are responsible for the handling of personal information by the outsourced company). (The Company shall be responsible for the handling of personal information by the consignee.)
(2)When personal information is provided as a result of the succession of business of the Company due to a merger or other reasons.

Outsourcing of Personal Information Processing
We may outsource part or all of our personal information handling operations. The Company will be responsible for the handling of personal information by the outsourced company.

Change of personal information, etc.
In principle, only the user himself/herself can request disclosure, correction, or suspension of use of his/her personal information. If a user is registered as a member of this site, he/she can view, change, or delete his/her personal information at any time via the Internet.
For other users, please contact the inquiry desk. However, we may not disclose personal information if there is a risk of harm to the life, body, property, or other rights or interests of the user or a third party, if there is a risk of significant hindrance to the proper execution of this website's service operations, or if disclosure would violate other laws or regulations. In addition, the Company may not comply with the suspension of use, etc., of personal information in cases where the suspension of use or provision to third parties (hereinafter referred to as "suspension of use, etc.") requires a large amount of money or is otherwise difficult to implement, and the Company takes alternative measures necessary to protect the rights and interests of the user. (2) In the event that the Company takes alternative measures necessary to protect the rights and interests of users, the Company may not comply with the suspension of use, etc.

Accuracy of personal information
While the Site will make every effort to process the personal information you provide accurately, you are responsible for ensuring that the personal information you provide is accurate and up-to-date.

Restrictions on acquisition of personal information requiring special consideration
In principle, this site does not collect personal information including the following information. However, this does not apply in cases where the user voluntarily provides such information.
(1) Matters concerning ideology, creed, and religion (2) Matters concerning race, ethnicity, family origin, legal domicile, etc. (excluding information concerning the prefecture where the applicant resides), physical or mental disability, criminal record, and other factors that may lead to social discrimination.
(3) Matters relating to the right of workers to organize, collective bargaining and other collective action activities
(4) Matters relating to participation in mass demonstrations, exercise of the right of petition, and exercise of other political rights.
(5) Health care and sex life

Management of personal information
We are committed to implementing appropriate security measures to prevent the loss, misuse, or alteration of personal information under our control. Personal information is stored in a secure environment that is inaccessible to the general public.

About Identification.
When responding to requests for disclosure, correction, deletion, or cessation of use of personal information, we will confirm the identity of the individual by using personally identifiable information (name, address, telephone number, date of birth, e-mail address, membership number, etc.). However, the Company will not be held responsible for any personally identifiable information obtained and used by anyone other than the individual concerned.

Use of statistically processed data
We may create non-personally identifiable statistical data based on the personal information we receive from you. The Company may use the non-personally identifiable statistical data without any restrictions.

Cookies, etc. among attribute information, device information, location information, action history, etc. (hereinafter referred to as "action history, etc.")
We use cookies to protect user privacy, improve convenience, deliver advertisements, and obtain statistical data. We also use cookies, JavaScript, and other technologies to collect information provided by users, such as age, gender, occupation, region of residence, and other non-personally identifiable attribute information (limited to information that cannot be combined to identify an individual), device information, user activity history within the Site (accessed URLs, content, order of browsing, etc.), and information on the use of smartphones and other devices. Cookies are described separately in "Use of Cookies".

Personal Information Protection Officer
Business Name: Shoheikan Co.
Name of person in charge of personal information protection management: Hidehiro Ishida
Contact information for inquiries
03₋3357-0554